Education Policies
In Person Courses and Summits
Registration Fee Policy
Registration fees must be paid in full 20 business days prior to the event, or your registration will be cancelled for non-payment. If you are registering for an event within 20 business days prior to the event you must pay the registration fee in full at the time of registration.
Cancellation Policy*
Cancellations must be in writing and emailed to Heidi Ursino.
Cancellations received at least 20 business days prior to the beginning of the course date will receive a full refund.
Cancellations received 19 to 10 business days before the training will be subject to a 10% administrative fee.
Cancellations received less than 10 business days prior to the event will not receive a refund and will therefore forfeit their registration fee.
Registration fees are transferable within the same fiscal year if notified at least 10 business days before the start of the course. All changes must be made 10 days prior to the start of the course. NO SHOWS forfeit full registration fee. Course fees are NOT transferable after the final course date of fiscal year.
*In the event of a genuine emergency that prevents you from adhering to our standard cancellation policy, we kindly request that you provide an explanation of the emergency. This helps us assess the situation and consider exceptions on a case-by-case basis. We value your transparency and will do our best to accommodate reasonable requests.
Virtual Trainings
Registration Fee Policy
Registration fees must be paid in full 2 business days prior to the event, or your registration will be cancelled for non-payment. If you are registering for an event within 2 business days prior to the event you must pay the registration fee in full at the time of registration.
Cancellation Policy
Cancellations must be in writing and emailed to Heidi Ursino.
· Cancellations received at least 2 business days prior to the beginning of the course date will receive a full refund.
· Cancellations received less than 2 business days prior to the event will not receive a refund and will therefore forfeit their registration fee.
No-shows forfeit full registration fee. Course fees are NOT transferable for virtual trainings.
Media Release
Occasionally our trainings (in person or virtual) may be photographed by staff or a professional photographer. By registering for a training and agreeing to the terms and conditions, attendees give unconditional permission to CPCA to use their photographic/filmed image for the purposes of promoting, publicizing and advertising CPCA. Images taken will remain the property of CPCA and may be used in its publications, website, and other publicity material. Those wishing to opt out of this media release must notify CPCA in writing by emailing Olivia Sandoz prior to any training they are registered for.