How to Become Accredited Through CAPS

Earning accreditation is a structured, transparent process that helps agencies align with best practices, strengthen community trust, and demonstrate a commitment to excellence. Below you’ll find the major phases of the program, each designed to provide clarity, support, and accountability.

CAPS will begin accepting applications in November 2025. Stay tuned!

More of a visual learner? Skip ahead to the process flowchart.

1. Program Entry and Commitment

Agencies begin by formally applying to the program. After submitting an application and fees, participants are welcomed through an orientation session. At this stage, agencies receive the standards manual, self-assessment tools, and an introduction to their assigned program liaison, who provides ongoing support throughout the process.

2. Self-Assessment Phase

Agencies conduct a thorough internal review by comparing current policies and practices against accreditation standards. This phase includes:

• Gap Analysis to identify areas for improvement.

• Policy Development with access to model policies and templates.

• Proof Collection to gather documentation and records demonstrating compliance.

• Mentorship Opportunities through optional mock assessments or peer guidance before the official review.

3. Assessment Phase

Once agencies are ready, a trained team of assessors is assigned to conduct the review. This phase includes both a remote file review and an on-site visit. The on-site visit typically spans one to two days and is designed to provide a comprehensive assessment of the agency’s operations and verify compliance with the accreditation standards. These activities include an entrance meeting, a facility tour, direct observations, staff and stakeholder interviews, and follow-up on any outstanding issues identified during the remote file review.  Afterward, the team provides a detailed written report to the commission, outlining strengths, compliance, and any areas needing attention.

4. Commission Oversight and Decision

To ensure fairness and independence, an appointed commission—made up of law enforcement executives and community representatives—reviews each case. The commission:

• Approves and maintains consistency in standards.

• Reviews assessment reports and hears directly from agency leadership.

• Provides an appeals process to safeguard transparency.

Following deliberation, the commission votes to grant or deny accreditation. Accredited agencies are formally recognized at a public ceremony.

5. Post-Accreditation Support

Accreditation is not a one-time achievement. Agencies receive continued support, including:

• Annual compliance reporting.

• Ongoing technical assistance from their liaison.

• Access to updated training and standards.

• Networking opportunities with other accredited agencies through forums and conferences.

6. Reaccreditation Cycle

Accreditation is renewed on a 3–4 year cycle. Agencies undergo a new full assessment, followed by commission review, to confirm continued compliance and commitment to best practices.