Executive Assistants | Oceanside | Feb 2027

Supporting a Police Chief effectively requires a deep understanding of expectations and adept management of responsibilities. In this three-day course, executive assistants and other professional support staff learn essential skills to excel in their role and handle challenges. From practical tips on working closely with the Chief, to conflict resolution and managing records, participants have the opportunity to gain a variety of insights on various aspects of their role.

A highlight of the course is its focus on technology, offering practical tips for using tools like Outlook, Excel, and more. By mastering these tools, executive assistants can streamline their work and better support their Chiefs in the modern digital landscape.

The program emphasizes leveraging personal strengths for better performance and handling tough situations, through interactive sessions and group discussions. Additionally, the course covers time management, organization, and transitioning to support a new Chief smoothly, ensuring departmental efficiency.

Course Description:

Supporting a Police Chief effectively requires a strong understanding of executive expectations, organizational priorities, and the ability to manage a wide range of responsibilities with professionalism and confidence. This three-day course is designed to equip executive assistants and professional support staff with the essential skills needed to excel in their role and provide exceptional support to Police Chiefs and command staff.

Participants will explore practical strategies for working closely with the Chief, resolving conflict, managing records, and maintaining departmental efficiency. The course also emphasizes the importance of communication, organization, and adaptability in navigating the dynamic demands of law enforcement leadership support.

A key component of the program is its focus on technology and productivity tools. Participants will gain practical tips for using applications such as Outlook, Excel, and other digital tools to streamline workflow, improve organization, and enhance their ability to support the Chief in today’s modern workplace.

Through interactive sessions, group discussions, and applied exercises, participants will learn to leverage their personal strengths, handle challenging situations effectively, and transition smoothly when supporting a new Chief. By the end of the course, attendees will be better prepared to contribute to departmental success through strong executive support, effective communication, and efficient administrative practices.

Key Topics Include:

• Understanding the role of executive assistants and professional support staff in law enforcement leadership

• Building effective working relationships with the Police Chief and command staff

• Conflict resolution and managing challenging workplace situations

• Records management and maintaining confidentiality

• Technology tools for productivity, including Outlook, Excel, and related applications

• Time management, organization, and prioritization strategies

• Leveraging personal strengths for improved job performance

• Transitioning smoothly to support a new Chief

Format: Interactive discussions, practical exercises, group discussions, and technology-focused demonstrations.

Who Should Attend: Executive assistants, administrative professionals, and other professional support staff who work closely with Police Chiefs, command staff, or law enforcement leadership teams.

Hotel Information: A room block has been reserved for this course. Details and the link to book will be included in your confirmation e-mail.

Instructors: Chief Dave Spiller, Kim Monfort, Derek Crawford, and Jessica Nowaski

Read Instructor Bios Here