CPCA Policies
Please see below for our association wide policies.
Event Policies
Registration Fee Policy
Registration fees must be paid in full 30 days after you purchase, or your registration will be canceled for non-payment. If you are registering for an event within 30 days prior to the event you must pay the registration fee in full at the time of registration.
Cancellation Policy
- Cancellations must be in writing and emailed to Izze Uvalle.
- Cancellations received within 48 hours of registration will receive a full refund.
- Cancellations received at least 60 days prior to the beginning of the event will be subject to a 15% administrative fee.
- Cancellations received 59 to 30 days before the event will be subject to a 25% administrative fee.
- Cancellations received less than 30 days prior to the event will not receive a refund and will therefore forfeit their registration fee.
No-shows forfeit their full registration fee.
Transfers and Substitutions
Some of our courses are offered multiple times throughout the year. If you are registered for one of these courses, you may request to transfer your registration to an alternate session date, subject to availability and provided the new date falls within the same fiscal year. All transfer requests must be submitted at least 30 days prior to the course start date.
If you are unable to attend an event, you may opt to send another representative from your department in your place. This is considered a substitution. Substitution requests are generally accepted if submitted at least 14 days in advance of the event. In many cases, onsite substitutions may also be accommodated.
*Please refer to the individual event page (Technology Conference 2026 and Rise 2026) for the most accurate information.
**These policies are subject to change at CPCA's discretion.
***In the event of a genuine emergency that prevents you from adhering to our standard cancellation policy, we kindly request that you provide an explanation of the emergency. This helps us assess the situation and consider exceptions on a case-by-case basis. We value your transparency and will do our best to accommodate reasonable requests.
Education Course and Summit Eligibility Policy
To be eligible to attend, registrants must be currently employed by a law enforcement agency at the time of registration and attendance. Registration by representatives of private companies, consultants, and independent businesses is limited to approved sponsors, exhibitors, or other authorized participants.
CPCA reserves the right to verify eligibility and deny or cancel registrations that do not meet this requirement.
Conference Eligibility Policy
CPCA conferences are designed for current and retired law enforcement professionals and other individuals whose professional responsibilities align with the purpose of the event. Registration by representatives of private companies, consultants, and independent businesses is limited to approved sponsors, exhibitors, or other authorized participants.
CPCA reserves the right to verify eligibility and deny or cancel registrations that do not meet this requirement.
Executive Leadership Institute at Drucker
Registration Fee Policy
Registration fees must be paid in full 60 days after registration, or your registration will be canceled for non-payment. If you are registering for the Executive Leadership Institute within 90 days prior to the event start date, you must pay the registration fee in full at the time of registration.
Cancellation Policy
- Cancellations must be in writing and emailed to Izze Uvalle.
- A nonrefundable $1,000 deposit will be due at the time of registration.
- Cancellations received at least 90 days prior to the beginning of the event will be subject to a 15% administrative fee.
- Cancellations received less than 90 days prior to the event will not receive a refund and will therefore forfeit their registration fee.
No-shows forfeit their full registration fee.
*In the event of a genuine emergency that prevents you from adhering to our standard cancellation policy, we kindly request that you provide an explanation of the emergency. This helps us assess the situation and consider exceptions on a case-by-case basis. We value your transparency and will do our best to accommodate reasonable requests.
Transfers and Substitutions
Substitution requests are generally accepted if submitted at least 90 days in advance of ELI. If you are unable to find a substitute prior to 90 days in advance of ELI, your registration fee will be forfeited.
Transfers are not accepted.
Onsite substitutions may NOT be accommodated.
Virtual Trainings
Registration Fee Policy
Registration fees must be paid in full at the time of registration.
Cancellation Policy
- Cancellations must be in writing and emailed to Izze Uvalle.
- Cancellations received at least 7 days prior to the beginning of the virtual training will receive a full refund.
- Cancellations received less than 7 days prior to the virtual training will not receive a refund and will therefore forfeit their registration fee.
- No-shows forfeit full registration fee. Fees are NOT transferable for virtual trainings.
Media Release
Occasionally our events and trainings (in person or virtual) may be photographed by staff or a professional photographer. By registering for an event and agreeing to the terms and conditions, attendees give unconditional permission to CPCA to use their photographic/filmed image for the purposes of promoting, publicizing and advertising CPCA. Images taken will remain the property of CPCA and may be used in its publications, website, and other publicity material. Those wishing to opt out of this media release must notify CPCA in writing by emailing CPCA prior to any event they are registered for.
Code of Conduct
I. PREFACE
This Code of Conduct sets the standard of conduct expected of participants of all CPCA functions, both in-person and virtual. For the purposes of this Agreement, the term 'Participants' shall refer to attendees, committee members, volunteers, presenters, proposal authors, scholarship recipients, volunteers, conference staff, partners, sponsors, exhibitors, vendors and anyone involved in the participation, facilitation or representation of any CPCA function. This Code of Conduct sets the expectation that all participants will actively work to create a safe, welcoming, and inclusive environment and strictly prohibits harassment, sexual harassment, intimidation, physical altercations and/or discriminatory behavior. Participation in CPCA activities is conditional upon acceptance of this Code of Conduct.
If you experience or witness a violation of this Code of Conduct, please submit a report by clicking here or in any manner specified in Section IV.
II. SCOPE
This Code of Conduct applies to all aspects of CPCA activities where an individual’s behavior affects the ability of others to participate. This includes within the virtual platforms, conference and training sessions, planning meetings, informal side meetings, social platforms, email discussions, and other related interactions. This Code of Conduct applies to all participants.
III. STANDARD OF CONDUCT
CPCA seeks to offer a safe, welcoming, and inclusive space for learning and sharing, guided by the values of diversity, equity, and inclusion. These values can only thrive in an environment that is free from harassment, sexual harassment, intimidation, physical altercations and/or discriminatory behavior.
The standard of conduct is set forth below and is further defined in Section VI. Anyone asked to cease behavior in violation of this Code of Conduct is expected to comply immediately. Engaging in prohibited behavior is subject to enforcement action, which may include being removed from the function or its online spaces.
Behavior that is expected and encouraged:
- Be respectful, inclusive, and accepting of others. Actively seek to challenge your personal biases, assumptions, and preconceived stereotypes. Approach differences with openness and curiosity.
- Be conscious of how your words and actions might harm others (even unintentionally). Take time to educate yourself on how to be more inclusive, and listen when someone takes the time to educate you.
- Be aware of privilege and power dynamics. If you find you are talking or commenting a lot, consider stepping back to leave more space for others. If you share the work or ideas of others, give credit where it is due.
- Be considerate of privacy and personal boundaries. Give others a chance to “opt-in” to personal interactions, and respect limits when they are set.
- Be constructive in offering criticism, and be gracious in accepting it. Consider “calling in” rather than “calling out,” and direct critiques toward ideas rather than people.
- Be committed to maintaining an educational environment. If you are affiliated with a proprietary product or service, do not engage in advertising activities, except as explicitly permitted by a sponsor or vendor agreement.
Behavior that is strictly prohibited:
- Discrimination, including unfavorable or disparate treatment to others because of any aspect of their identity, appearance, or protected class.
- Harassment and harassing behavior, including use of epithets and slurs, derogatory or hostile comments, repeated attempts to make unwelcome contact, or any behavior that interferes with another person’s participation in the conference.
- Sexual harassment, including use of sexual images, jokes of a sexual or gendered nature, or any unwelcome contact of a sexual nature in any medium.
- Intimidation, including insults, humiliation, ridicule, and attempts to frighten, isolate or control.
- Physical altercations, including intentionally shoving, pushing or otherwise being physically aggressive towards another.
IV. REPORTING PROCESS
The process for reporting violations of this Code of Conduct and how we respond to reports is laid out in this section.
1. HOW TO REPORT A VIOLATION
Reports may be submitted in the following ways:
- Via an Online Form (which includes the option to submit anonymously).
- Email: report@californiapolicechiefs.org.
- Directly to any attending CPCA Team Member.
Reports may be submitted by:
- Individuals who have been harmed by a violation of this Code of Conduct.
- Witnesses to a violation of this Code of Conduct.
- Third parties in possession of information regarding a violation of this Code of Conduct.
Please click here to view our Reporting Guidelines for a comprehensive description of the reporting process.
2. CONFIDENTIALITY AND ANONYMITY
Those submitting Code of Conduct reports may request confidentiality. CPCA takes confidentiality seriously and will protect confidentiality in the reporting process to every extent possible. Confidential information will be circulated to the minimum number of people necessary to process the report, and documentation will be handled with utmost sensitivity. However, it may be necessary for CPCA to share reported information with those parties responsible for investigations of a criminal, civil or administrative matters.
Reports may be submitted anonymously. While anonymous reports will be taken seriously, reporting an incident anonymously or wishing not to disclose key details (e.g. the name of the person being reported) may inhibit CPCA’s ability to take enforcement action.
3. REPORTS REGARDING FUNCTION OFFICIALS
If a report is submitted regarding any member of the Board, Committee, Staff Representative, or other person involved in organizing the function, the person reported will not be allowed to view the report, participate in running the investigation, or access any of the records pertaining to the report, except as required by law or equity.
V. ENFORCEMENT AND SANCTIONS
Engaging in harmful behavior has consequences. CPCA may impose sanctions depending on the severity of a violation.
Examples of potential actions by CPCA may include:
- Issuing a written or verbal warning.
- Removing comments, materials, or recordings with harmful content.
- Ending a presentation early.
- Removing a person from volunteer or committee responsibilities.
- Expelling a person from the function.
- Blocking or reporting a person in online platforms (Facebook, Twitter, email lists, etc.)
- Imposing a ban on future participation in CPCA events.
- Reporting a person’s behavior to the appropriate authorities.
A person sanctioned for violating the Code of Conduct is expected to comply with the terms of the sanctions, and non-compliance may be grounds for further sanctions.
VI. DEFINITIONS OF PROHIBITED BEHAVIOR
This section provides further definitions for what constitutes prohibited behavior under Section III.
1. DISCRIMINATION
Discrimination occurs when a participant is denied equal opportunity and suffers unfavorable or disparate treatment because of that individual’s identity, which may include their race, sex, sexual orientation, gender identity, national or ethnic origin, ancestry, age, disability, religion, veteran status, or other protected categories under the law.
2. HARASSMENT AND HARASSING BEHAVIOR
Harassment is unwelcome conduct (whether physical, verbal, written, or via technology) that is based on a person’s identity or protected class, which may include their race, sex, sexual orientation, gender identity, national or ethnic origin, ancestry, age, disability, religion, veteran status, or other protected categories under the law. Moreover, harassing behavior not based on any of the above discriminatory factors that creates an intimidating, hostile, or offensive environment also is unacceptable and subject to enforcement action under the Code of Conduct. Harassment and harassing behavior has the purpose or potential effect of interfering with an individual’s ability to participate in CPCA functions.
Some examples of harassment include (but are not limited to):
- Offensive comments related to a person’s identity or protected class
- Using epithets, slurs or stereotypes
- Mocking, ridiculing, or mimicking another’s culture, accent, appearance, or customs
- Deliberate intimidation, threats of violence, or incitement of violence (including encouraging self-harm)
- Stalking or following a person
- Harassing photography or recording, including logging online activity for harassment purposes
- Continued one-on-one communication after requests to cease such communications by the other party(ies)
- Publication of private information, including private communications (unless publication is necessary to protect oneself or others from intentional abuse) or deliberate “outing” of any aspect of a person’s identity without their consent
3. SEXUAL HARASSMENT
Sexual Harassment encompasses unwelcome sexual advances, requests for sexual favors, and other verbal or physical behavior of a sexual or gendered nature that interferes with an individual’s ability to participate in CPCA activities or creates an intimidating, hostile, or offensive environment. Sexual harassment can include such behaviors as unwanted touching or unwelcome conduct (whether physical, verbal, written, or via technology) of a sexual or gendered nature.
Some examples of sexual harassment include (but are not limited to):
- Unwelcome and repeated flirtations, propositions, advances, staring, or other sexual attention
- Unwelcome physical contact
- Use of sexually suggestive language, gestures, or sounds (including whistling)
- Display of sexually suggestive objects or pictures
- Offensive, insulting, derogatory, or degrading remarks related to sex or gender
- Unwelcome comments about appearance
- Deliberate misgendering, including deadnaming (referring to someone who has changed their name by their previous name) and intentional use of pronouns that do not correspond to a person’s gender identity or specified preferences
- Sexual jokes or use of sexually explicit or offensive language
- Gender- or sex-based pranks
- Demands for sexual favors in exchange for favorable or preferential treatment
Suitcasing and Outboarding Policy
The California Police Chiefs Association relies on the strong partnership of our exhibitors and sponsors to deliver meaningful, high-quality events. To protect the value of their investment and ensure a fair environment for all participants, CPCA enforces a strict policy against suitcasing and outboarding at all of our conferences, education courses, and summits.
What is Suitcasing and Outboarding?
Suitcasing refers to individuals or companies who attend as registrants (or without proper registration) and attempt to promote their products or services in public areas—such as aisles, lounges, or networking spaces—without securing an exhibit booth or sponsorship.
Outboarding occurs when non-exhibiting companies host competing events or meetings—such as hospitality suites, off-site dinners, or product demos—that are timed to overlap with official CPCA programming, and aimed at drawing attendees away from the event.
Examples Include (But Are Not Limited To):
- A company that is not exhibiting sets up a hospitality suite or dinner nearby and invites attendees to stop by.
- A representative walks the expo floor without a booth, soliciting business or handing out materials.
- A company promotes conference-adjacent activities or meetings using CPCA branding or referencing the event without participating officially.
- A vendor leverages another exhibitor’s investment to promote its own product or service without having a formal presence.
Enforcement & Consequences
Any attendee or company found engaging in suitcasing or outboarding activities will be:
- Immediately removed from the event without refund
- Prohibited from participating in future CPCA events
- Reported to the appropriate professional channels, if applicable
If activities are taking place at venues under CPCA contracts (such as partner hotels), we reserve the right to shut down those unauthorized functions.
Our Commitment
This policy exists to safeguard the integrity of CPCA events, protect our community, and honor the commitment of our valued exhibitors and sponsors. Their investment directly supports CPCA’s mission to lead, educate, and support California’s police chiefs and public safety leaders.We appreciate your cooperation in helping us create a respectful, high-value experience for all participants.
